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Send your iPod for battery replacement
by Kim Komando
Q. Is it really true that when Apple replaces the battery
in your iPod, it doesn't return the same exact iPod? A friend
told me Apple replaces iPods with refurbished ones. He also
said the new one doesn't have your music on it.
A. You know, I had not thought of this until you wrote so
I did some research. As it turns out, the answer is yes.
If you send your iPod for battery replacement, you won't
get the same one back. Apple will replace the iPod with either
a new, used or refurbished unit.
For that matter, iPods sent for any type of service are
replaced. And Apple won't transfer music or data from the
old one. So it's important to back up your iPod before sending
it in. In fact, Apple requests that you remove all data from
it.
You probably already have a copy of your music on your computer.
If you use your iPod as a portable drive, back up the data.
Connect the iPod to your computer and drag the data to the
hard drive.
When you get the "new" iPod
back, you can transfer your playlists and music to it.
iTunes automatically synchronizes it. If you've turned
off automatic synchronization, you can manually transfer
songs. Simply drag them from iTunes to the iPod icon.
With a FireWire or USB 2.0 connection, two or three songs
transfer per second. Still, if you have 20 gigabytes of music,
it can take a while.
You should also think about custom engraving. If your iPod
was engraved by a third party, the replacement won't be engraved.
However, if Apple engraved your iPod, it will engrave the
replacement unit.
You can replace the battery yourself and there are places
that claim they can do it. But the iPod warranty says that
it does not cover problems caused by unauthorized work. So
if you open the machine and mess it up, the warranty probably
won't apply.
See you tomorrow!
Kim :)
Copyright 2005 WestStar TalkRadio Network.
Reprinted with permission. No
further republication or redistribution is permitted without
the written
consent of WestStar TalkRadio Network. Visit Kim Komando
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